Shipping Guide

Shipping Policy

Shipping Process

Order Processing:

  • Orders are typically processed within 1-3 business days.
  • Custom or special-order items may require additional processing time.

Shipping Method:

  • All orders are shipped using a flat rate shipping method.
  • Flat rate shipping ensures a consistent shipping cost regardless of the order size or weight.

Flat Rate Shipping Details:

  • A single flat rate fee of $150 will be applied to all orders.
  • The flat rate fee covers standard shipping services.

Delivery Time:

  • Standard delivery time for flat rate shipping is 5-7 business days.
  • This delivery timeframe applies to all orders within the contiguous United States.

Free Shipping

  • Free shipping is available on orders over a certain amount. The qualifying order amount will be specified at checkout.
  • Free shipping applies only to standard delivery services.

International Shipping

  • We currently do not offer international shipping. Orders can only be shipped within the contiguous United States.

Oversized Items

  • Oversized items, such as golf carts and large accessories, are also eligible for flat rate shipping.
  • These items will be shipped via freight carriers with the same flat rate fee applied.
  • Delivery of oversized items typically takes 7-10 business days.

Tracking Your Order

  • Once your order has been shipped, you will receive an email with tracking information.
  • You can track your order through the shipping carrier’s website using the provided tracking number.

Damaged or Lost Shipments

  • If your order arrives damaged, please contact our customer service within 48 hours of receiving the order.
  • For lost shipments, please contact our customer service to initiate an investigation with the shipping carrier.

Contact Information

For any questions or concerns regarding shipping, please contact our customer service team at support@fairwayrides.com or +1(469) 209-1682.

This flat rate shipping policy ensures simplicity and transparency for our customers. If you have any specific questions or need further assistance, please feel free to reach out.